The interview is an important step in the volunteer screening process. Interviewing volunteers provides the opportunity to make sure the volunteer is a good match for the position. It is also a great way to introduce your organization, how it works, and what the new volunteer can expect. Think of the interview as a “conversation with a purpose.”
To get to know your volunteer applicants best, you’ll want to make a friendly impression. A rigid, overly-formal interview in a closed office might intimidate potential volunteers. Consider conducting the interview in a neutral location, such as a coffee shop, and always begin the interview by thanking applicants for their time and interest. Remember, the more complex the volunteer opportunity, the more involved the interview should be.
Questions to Ask when Interviewing Volunteers
- Have you been involved with our organization before?
- How did you hear about this opportunity?
- Why do you want to volunteer with us?
- What, if any, previous volunteering experience do you have?
- Are you willing to attend training for your volunteer role?
- What are you looking for in your volunteer experience?
- Do you have any questions for me?
Interviewing volunteers can be formal or informal, in groups or one-on-one, in an office or at a coffee shop. There’s now “right” or “wrong” way to conduct a volunteer interview, so long as you get an open conversation with your volunteers. Try a few of these tips and techniques, and you’ll find a perfect interview style that’s as unique as your organization.
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