The interview is an important step in the volunteer screening process. Interviewing volunteers provides the opportunity to make sure the volunteer is a good match for the position. It is also a great way to introduce your organization, how it works, and what the new volunteer can expect. Think of the interview as a “conversation with a purpose.”

Interview Tips

To get to know your volunteer applicants best, you’ll want to make a friendly impression. A rigid, overly-formal interview in a closed office might intimidate potential volunteers. Consider conducting the interview in a neutral location, such as a coffee shop, and always begin the interview by thanking applicants for their time and interest. Remember, the more complex the volunteer opportunity, the more involved the interview should be.

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Questions to Ask when Interviewing Volunteers

  • Have you been involved with our organization before?
  • How did you hear about this opportunity?
  • Why do you want to volunteer with us?
  • What, if any, previous volunteering experience do you have?
  • Are you willing to attend training for your volunteer role?
  • What are you looking for in your volunteer experience?
  • Do you have any questions for me?

Interviewing volunteers can be formal or informal, in groups or one-on-one, in an office or at a coffee shop. There’s now “right” or “wrong” way to conduct a volunteer interview, so long as you get an open conversation with your volunteers. Try a few of these tips and techniques, and you’ll find a perfect interview style that’s as unique as your organization.

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